Below FAQ are some common concerns of our customers before purchasing a template or printable. Should you have other questions, please do not hesitate to contact us at info@littlesizzle.com.

Newsletter

I have signed up for the newsletter, but I haven't received the 10% coupon code. What should I do?

If you haven't received the discount code, please check your spam folder as the welcome mail might be in there. If it's not in your spam folder, please contact us so that we can manually send you the discount code.


Download

When and how will I receive my instant download?

After purchase you will receive a download link immediately on screen. Also within minutes of your order and payment, an e-mail will be sent to the address you have associated with your account with a link for your download.  Open the files with Adobe Acrobat Reader. You can download the program for free here: www.get.adobe.com/reader.

Note: some computers will open the file in a default program such as "Mac Preview" or "Windows Reader". To prevent any formatting or font issues, it's best to first launch Adobe Acrobat Reader and open the file by clicking on "file > open" in the top tool bar.


Editing

How do I edit my PDF?

With every purchase, a detailed instruction guide on how to edit your template is included. 

You must use Adobe Acrobat Reader to make edits to the editable PDF. You can download the program for free here: www.get.adobe.com/reader. If by chance you opened and edited the file in a program that is not Adobe Acrobat Reader, you will need to re-download the files to ensure no formatting issues.

To edit the template, select the text you want to edit and then:

  • Mac users, press [Cmd-E]
  • PC users, press [Ctrl-E]

A Form Field Text Properties box will pop up in which you can change the font, style, size or color.
Only highlighted text is editable (not movable). Other design elements are locked in place.

Note: not all of our items are editable. Please read the description carefully to make sure that your item is editable.

Do I need to download the font for the template?

No font downloads are necessary! All of the fonts have been embedded into the PDF files, so you do not need to download any fonts to use our templates.

How do I change the fonts?

Highlight the line of text you want to change, then hold down Ctrl+E (PC) or Cmd+E (Mac) to open the properties bar. Click on “more” to see additional adjustment options, particularly spacing and alignment.

Why am I no longer able to type in the text field?

It is most likely you have exceeded the text limit for that box. Try resizing the fonts or deleting some text. Sometimes there are blank spaces that cannot be seen at the very bottom of the text box that will use up the allowed space - try deleting from the bottom to see if it will free up space.

Why do I see a plus sign (+) at the corner of my text box?

This means you have exceeded the character limit for this text box. You will need to either make the font smaller or delete some text.

Will the high light blue appear on my print out?

No, your printer will not print the highlights. The light blue highlight is simply a guide to indicate which text fields can be edited.


Paper and Printing

How do I convert my PDF template to a JPG?

We highly recommend converting your PDF file to a JPG prior to submitting to the printer - this will ensure none of the editable text gets removed or changed during the file handing process. If you are sending the file to an online printer, this step is a MUST.

PDF to JPG Instructions

  1. Go to smallpdf.com 
  2. Click on the "PDF TO JPG" button 
  3. Upload your PDF file 
  4. Click on the "Convert Entire Pages" button 
  5. Click on the thumbnail image of your file to download your JPG
What paper should I use and where do I find it?

Our printables are formatted to be printed on any 8.5" x 11" or A4 sheet. We recommend a matte card stock with a paper weight between 100-110 lb, as it signifies a mark of quality (please check the maximum paper weight your printer accepts). We have put together an overview of online suppliers who offer you some great deals for high quality card.

Note: our templates do not correspond to any perforated templates.

Where and how should I print my item?

Print your baby shower stationery right from your computer in a matter of minutes or have the paper goods printed at your favorite print shop. We recommend printing on a nice heavy card stock for the highest quality feel. A detailed instruction guide, with tips & tricks on editing, printing, trimming and more is included with every purchase. Please find more tips & tricks on printing your baby shower stationery here.

How do I print the gold designs?

Some of our designs use a faux foil feature, which is an image of foil placed over the text to give it the appearance of foil. This is then printed digitally using a normal inkjet or laser printer. You do not need a special printer for this, it uses regular ink or toner. Faux foil has a really nice effect and is a much cheaper alternative to real foil.


Custom work

Can you create a custom design for me?

Yes, we would be honored! Please let us know what you have in mind and we will work things out.

What is your procedure for custom work?

Once we receive your confirmation and information for the custom work, we will make you a custom listing. After purchase, we will start designing. We will send you a proof within 5 business days, which we can change twice if you desire it (every revision after that will be € 3.00). After your approval for the final design, we will e-mail you the file(s) as soon as we can.

Can I get my instant downloadable files in other sizes than listed?

Absolutely! Contact us for options.

What if I need the text in a different language?

Most of our templates are editable, but please note that only the highlighted text boxes in the photo's are editable. Should you wish to change text into a different language that is not editable, please contact us and we will change the text for an additional fee.


Returns

Can I cancel or return my item or receive a refund?

Due to the fact that our products are digital items, cancellations, returns and refunds are not available.

We will however do our very best to solve any issues and make sure you are 100% happy with your purchase.


Terms of use

What are your terms of use?

By purchasing, you agree that you have read the item description carefully. Feel free to print as many times as you would like after your initial purchase. However, all documents have been uniquely created and designed by us and are for personal use only and cannot be used commercially or be resold/redistributed. You may not print the design and sell the printed version. Copyright of the artwork does not transfer with purchase.


Questions

When I message you with a question or a custom order request when can I expect a response?

We try our very best to respond to all messages within 72 hours and answer messages on a first come, first served basis. LittleSizzle will be open 7 days a week for orders, but for correspondence you can reach us Monday - Friday from 9.00 - 18.00 CET as we’ll be spending the evening and weekend with our family.

What should I do if I cannot find my question/answer in the FAQs?

You can ask us anything! Contact us with your questions or concerns.